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Listen "CEO Conversation - Lee Cockerell, author of Creating Magic and The Customer Rules"
Episode Synopsis
CEO Conversation - Lee Cockerell, author of Creating Magic and The Customer Rules. Lee was the Executive Vice President of the Walt Disney World Corporation and is the author of the book, The Customer Rules. Ken and Lee sat down to have a CEO Conversation on customer service, personal CEO leadership, team management, and creating a thriving culture.
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