This week I am chatting all things venues, from a different perspective. I'm interviewing General Manager of Mulberry House Richard Kidner about running a team and keeping the venue current and attractive to couples. Culture starts from the top - and it's clear that at Mulberry the team want to succeed. We also discover the role technology and automation has played in the Mulberry house sales process, and the time the team have got back as a result.Time stamps:00:02 - Entrepreneurial Mindset and Business Autonomy04:12 - The Role of a General Manager in Hospitality14:03 - The Importance of Team Culture in Hospitality19:27 - Marketing Review and Business Growth27:53 - The Impact of Automation on Customer ExperienceMentioned in this episode:Wed Pros Live 2026Get your tickets to Wed Pros Live now and join me for a day you won't forget!
Ireland: Monday 23rd March 2026
London: Wednesday 25th March 2026Wed Pros Live UK

Ver todos los episodios