Emily Beeson didn’t know that she would pursue a legal career when she got her first position as a bilingual case manager, and then as a paralegal. But after she was in that role for a while, she realized “this is a great opportunity for growth.”Law school followed. Now with a decade of experience, she is the lead workers’ compensation lawyer for Ward Black Law. She’s also a 2023 graduate of the NCAJ Next Leadership Program. On October 18, she’ll share the wisdom she gained from being a paralegal at NCAJ’s Fall Conference for Paralegals. Register here.Joining host Amber Nimocks, Emily previews her presentation, including her thoughts about the role that empathy plays in interacting with the client. 🎙️ Featured Guest 🎙️Name: Emily Beeson | LinkedIn Connect: Ward Black Law | Facebook | Instagram | X | LinkedIn | YouTube💡 Episode Highlights 💡[02:16] Point of Contact:: From three years of paralegal experience, Emily knows how paralegals support a client: fielding questions, answering phone calls, and interpreting legalese.[03:45] Client Misconceptions: Clients often think their lawyer has more power than they really do. Lawyers, of course, do have some power – but it’s in the confines of the court.[06:13] Hallmarks of a Great Paralegal: The ability to anticipate the needs of the case right from the start is one quality that separates a great paralegal from the rest.[09:55] From Jargon to the Layman: As a mentor once told Emily: “If you are trying to explain a difficult concept to a client, explain it as if you were talking to a third-grader.”[12:24] Empathy for the Client: To succeed for their client, legal professionals need to remember that this is the first time, and hopefully the only time, that the client is going through a traumatic experience.[16:02] Delivering Bad News: It starts with setting the client’s expectations early and offering fallback plans if that time comes.Connect with North Carolina Advocates for Justice☑️ Follow us on X, Facebook, Instagram, and

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