Dr Jason Clark is one of VetsOne's three directors and a working farm vet who came to veterinary medicine as a mature student. In this episode, he walks through what collaborative protocol development actually looks like when a clinic genuinely involves staff in decision-making.In this episode, you'll hear:How VetsOne's team developed their euthanasia protocols—including why they light a candle by the front door—and what changed from previous practicesWhat happened during the 2023 Cyclone Gabrielle when directors couldn't reach the clinic but staff ran the business independently, even sleeping overnight to handle emergenciesHow VetsOne supports staff developing special interests, including one veterinarian running a herbal medicine practice under her own banner alongside her clinical workDr Jason also describes VetsOne's four-word mission statement (professionalism, advocacy, communication, teamwork) and how they actively review whether daily operations align with those values. He explains what "advocacy" means in practice—always starting with gold standard recommendations, then working with clients to find the next best solution if needed.About VetsOne: VetsOne is a privately owned veterinary clinic in Hastings, Hawke's Bay, New Zealand. They're currently seeking a small animal veterinarian with leadership potential or experience to help guide their companion animal team.Links:Small Animal Veterinarian Position at VetsOneJulie SouthTania BruceLizzie SwansonAbout Veterinary Voices: Veterinary Voices: Employer brand conversations that help veterinary clinics hire great people.About VetClinicJobs: VetClinicJobs is the employer brand job board for veterinary clinics. Build your employer brand. Do your own recruitment. Better.Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic. The VetClinicJobs job board is the place to post your next job vacancy - to find out more get in touch with Lizzie at VetClinicJobs

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