Meet Brent Knott, an operations and CRM maven who's boldly reinvented his life and business in recent years. Brace yourself as Brent unfurls tales of his audacious adventures, including a one-way trip to Mexico to test his business's autonomy. He candidly discusses his decade-long entrepreneurial journey, his transformation to an employee-owned modus operandi, and, his knack for building efficient systems and processes.In this episode, Brent captivates with his commitment to helping service industry small business owners improve their communication skills. From foot soldier to commander, he shares invaluable advice from mentors and accomplished CEOs. Brent reveals how his team secured lucrative five-figure gigs and the pressures that come with them. He emphasizes the importance of a clear, collective vision of success.Brent navigates training challenges in the service industry, using data-driven methods & bonus structures for success. From tech to business owner, he shares growth, tenacity, and location independence, creating opportunities for others. Tune in for wisdom & inspiration! NOTABLE QUOTES"If you improve your public speaking craft, you’d be a better communicator and be more influential for your team to better understand the story, the vision that you’re trying to build with them." – Brent"A to B is irrelevant as long as the end result is the same." – Brent"I’m very stubborn and it requires a little bit of an extreme for me to change." – Brent"When you delegate, you start to lose control. You need to have a system in place where you can just look at [if it’s a good job or not.]" – Brent"Those fundamentals are the things that are the most important and we often overlook those." – Philip"We have all these things we want to do and some of them work out great, some of them don’t, and we have to have those tough conversations and really persevere through all of that." – Philip“No matter how much pain you’re in, it ends. No matter how much joy you’re in, it ends. Life isn’t what we think it is. I think the 10% good times are really what we live for." – Brent"What you’re focusing on is a great way to help you persevere and get through." – Philip"Don’t do things for the sake of money. Don’t wait on people for the sake of waiting on people. You can’t change people’s lives. All you can do is create opportunities for people and they either come or they don’t." – BrentRESOURCESBrentWebsite: www.torqcrm.com  | www.designitwraps.comInstagram: https://www.instagram.com/iamknottbrentLinkedIn: https://www.linkedin.com/in/brent-knott-2ab66269Facebook: https://www.facebook.com/brent.knott.7PhilipInstagram: https://www.instagram.com/iamphilipsessions/?hl=enTikTok: https://www.tiktok.com/@philipsessionsLinkedin: https://www.linkedin.com/in/philip-sessions-b2986563Facebook: https://www.facebook.com/therealphilipsessionsSupport the show

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