Sam's Club Leans Into Digital to Optimize CX

08/04/2024 13 min

Listen "Sam's Club Leans Into Digital to Optimize CX"

Episode Synopsis

In episode 447 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Sabrina Callahan, vice president, e-commerce at Sam's Club, a leading membership warehouse club offering superior products, savings and services, part of the Walmart portfolio. During the wide-ranging conversation, Callahan discusses her role at Sam's Club (1:15), collaborating with other departments within the company to…

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