Customer Experience Platform Drives BCBG's Online Business

26/09/2016 16 min

Listen "Customer Experience Platform Drives BCBG's Online Business"

Episode Synopsis

In episode 54 of Total Retail Talks, Nathan Dierks, director of web operations at BCBG Max Azria, discusses how the fashion retailer's use of a new customer experience platform from Qubit has helped it increase sales, average order values and customer loyalty.

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