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Listen "UVP 110: Front Desk as “Other”"
Episode Synopsis
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss take a question about how a CSR can bridge the gap between “the front” and “the back” in the name of better patient care, better customer service AND a happier workplace. LET’S GET INTO THIS EPISODE!
Links:
Upcoming events: https://unchartedvet.com/upcoming-events/
Register for Practice Managers Summit: https://unchartedvet.com/uncharted-practice-manager-summit/
Instant Team Buy-In Course: https://unchartedvet.com/lean-board/
Editor: Dustin Bays
[email protected]
@Bays4Bays Twitter/Instagram
Links:
Upcoming events: https://unchartedvet.com/upcoming-events/
Register for Practice Managers Summit: https://unchartedvet.com/uncharted-practice-manager-summit/
Instant Team Buy-In Course: https://unchartedvet.com/lean-board/
Editor: Dustin Bays
[email protected]
@Bays4Bays Twitter/Instagram
More episodes of the podcast The Uncharted Veterinary Podcast
370 - Does This Feedback Seem Petty?
05/11/2025
367 - Should we even BE on social media?
15/10/2025
366 - Do I Have a "Money Hungry Vet"?
08/10/2025
364 - Leveraging At-Home Laser Therapy
29/09/2025
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