In this episode, Jason Lawson interviews Kamal Ladwa, founder of Syun Consulting and Rec-covered, and shares insights on the importance of empathy in tech adoption, the need to understand processes to enhance productivity, and the role of data transformation through AI. =Kamal emphasizes the balance between automation and personal touch in recruitment, highlighting the significance of effective CRM usage and the potential of AI in enriching data for better business outcomes. Learn about the critical role of automation in business, the importance of selecting the right technology, and the necessity of understanding specific requirements for effective software implementation. Timeline05:19 Empathy in Recruitment and Tech Adoption13:46 Characteristics of Successful Agency Leaders17:27 Data Transformation with AI and Clay23:25 Balancing Automation with Personal Touch25:49 The Importance of Automation in Business27:09 Navigating the Tech Landscape: Choosing the Right Tools29:10 Identifying Your CRM Needs33:32 Overcoming Resistance to Change in Business40:33 Embracing AI and Future Trends in Recruitment43:21 The Foundation of Success: Data and ProcessesKey HighlightsUnderstanding current processes is key to identifying improvement areas.Successful tech adoption requires leadership buy-in and clear communication.Choosing the right technology requires understanding your specific needs.Documenting requirements helps select the best CRM.Resistance to change can hinder business growth and innovation.Linkshttps://www.linkedin.com/in/kamalladwa/https://www.syunconsulting.com/https://www.rec-covered.com/Hosted by Ausha. See ausha.co/privacy-policy for more information.

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