“Stories from Our Store”Key Takeaways:Storytelling and emotional connection are the foundations of luxury retail success.AI and digital tools enhance efficiency but cannot replace human intuition and trust.Personalised service, body language reading, and emotional intelligence drive client loyalty.Ferragamo’s bold reinvention is capturing a new generation of fashion lovers across the GCC and beyond.Retail leaders must combine passion, creativity, and empathy to succeed in the evolving luxury landscape.Topics Covered:       1. The Role of a Store Manager in Luxury FashionLeading with passion, inspiring teams, and balancing targets with client focus.       2. Unforgettable Customer StoriesMoments of emotional connection, trust-building, and unforgettable shopping memories.       3. How Digital & AI are Changing Fashion RetailWhere technology supports luxury, and whhere it can never replace human advisors.       4. Trends Defining the Future of Fashion StoresIndividuality, sustainability, hybrid retail expriences, and experiential shopping.       5. Advice for Aspiring Fashion Retail LeadersCareer insights, leadership skills, and tips for building a future in fashion retail. Host:Lynn Al-Khatib, VP of Communications at Chalhoub GroupGuest:Omar Javed, Senior Store Manager at Ferragamo
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