Welcome to the eleventh episode of The Making of SMILE & CO.! Listen to Dr. Ashley Joves' story as she breaks into tears about the pressure of starting a business in the public eye. The anxiety has her questioning whether it has all been worth it. This week's episode is intense, drama-filled, and perfect for anyone thinking about starting their own dental practice. Tune in and listen carefully, because you won't want to miss this week's episode!Sponsor of the ShowStream Dental Staffing Solutions is The Making of SMILE & CO.'s new sponsor! They provide human resource services that will help you create a strategy, and find the best employees for your practice. They also help write policy manuals and employee handbooks. Use special discount code TDM25 to get 25% off their store!Time-Stamped Show Notes0.00 Intro.1:11 Ashley opened her doors Sept 2nd, and it's been a crazy past two weeks.2:00 She explains the drama of getting the city permit one hour before the first patient was scheduled.5:12 Training her new employees was fun, but hectic.7:00 The pressure she put on herself and the social anxiety of being watched publicly gave her a nervous breakdown.12:05 Ashley feels like she can't even enjoy the practice at this point because of all the things she still needs to do.12:30 She explains how she's still dealing with things like insurance and how she's had to cancel appointments from patients who don't want to pay up front.15:04 She gives insurance advice for anyone who's starting up.15:40 Ashley talks more about the pressure of going viral and being public.16:33 She reveals what her biggest mistake has been.17:50 Ashley talks about her new employee that quit after two days.19:20 Ashley discusses the importance of finding someone with insurance experience for the front office.21:00 How she's wearing all the hats and being pulled in all directions.21:57 Why acquiring a practice instead of starting one from scratch now makes sense to Ashley.22:24 The building construction still needs completion.22:45 Why doing a startup is like parenting.23:44 Did the dental conference give Ashley a chance to relax?24:15 Ashley explains why she has to work long hours.24:50 She talks about how many people knew her at the conference from the podcast.26:40 Ashley discusses how important setting up insurance is, compared to getting people to follow your journey.28:40 Ashley's favorite resource: Front Office Rocks training. It's an online training that is perfect for people who have never trained anyone.29:08 She reveals what she's discovered about herself.30:00 She discusses what she wishes she would've done differently.31:34 How not ever looking at money in business is now hurting her.33:03 What she wishes she would have spent less time on.33:44 She talks about her second television appearance.34:16 Why insurance has been the biggest headache this week.34:47 Ashley gives her best advice to anyone opening their doors.36:00 Why all of her employees got overtime on their first paychecks.37:48 Closing.3 Main Ideas1. The Double-Edged Sword of

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