How would you like to have better interactions with others, less conflict at work, and to feel more confident in what you say? Becoming an assertive communicator could help!Gill Hasson has spent the past 30 years helping people improve their communication skills and realise their potential. She is a teacher, tutor, lecturer, speaker and has written close to 40 books.In this episode, we discuss:how to deal with difficult people,simple tips to start improving your communication,Italian coffee makers and being wary of cows in a field.Notes from the episode:Gill Hasson website: https://www.gillhasson.co.uk/Walking Through Cows: 3 Helpful Tips https://www.youtube.com/watch?v=Bh6LtpxZC2s

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