Have you ever experienced a situation at work that was out of your control? For example, maybe a coworker put you on the spot in front of the boss, or your PowerPoint presentation crashed at a critical moment. Most people react to the unexpected with anxiety and unease. Dr. Terri talks to Jen Oleniczak Brown, founder of The Engaging Educator and author of the new book, "Think on Your Feet: Tips and Tricks to Improve Your Impromptu Communication Skills on the Job.” Jen discusses tips for handling a curveball during a pitch or interview, ways to collaborate in a competitive environment and networking for introverts.

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