In this episode, our VP of Client Development and Marketing, Justin Myers, interviews our special guest, John O’Sullivan, the Regional Vice President and General Manager of the Four Seasons Resort Punta Mita. Tune in to hear Justin and John discuss how to master the art of hospitality and the importance it plays in the client experience. Topics include: How team morale impacts a guest’s experienceWhy personalization is key to incentive programsHow to create memorable experiences and deliver high-quality hospitality Subscribe to The Events Experience, and create JOY wherever you go! 

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