CX Update #6: Time to Tik-Tok'ise your interfaces, create a customer culture and more!

The CX Podcast
30/06/2022 10 min

Listen "CX Update #6: Time to Tik-Tok'ise your interfaces, create a customer culture and more!"

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Episode Synopsis

Welcome to CX Update #6! In this episode you'll find out what I mean by the ‘Top Gun effect’ in customer experience. I also explain how companies can create a strong customer culture and why I believe it’s time to introduce the TikTokization of our interfaces. Time for a summer break now, see you in September!

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