CX Update #3: customer benefits of web3, your influence horizon and more!

The CX Podcast
01/04/2022 14 min

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Episode Synopsis

Thanks for tuning in to episode 3 of my CX Update video! I’m taking you all to Dubai this month, to illustrate the power of CX in between touchpoints, and how you can really make a difference there. I’m also discussing some of the endless opportunities of Web3 and I’m taking a closer look at companies that speak up about what’s going on in the world and try to make that a part of their customer journey.

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