In this episode of The Care Exchange, host April Da Silva speaks with Dinesh Kumar Subramani, Head of Hotel Services at mecwacare. With over 20 years in hospitality and aged care, Dinesh shares his inspiring journey from international student and part-time dishwasher to leading hotel services across 22 facilities. He reflects on the role of food in bringing dignity and joy to residents, the importance of cultural and dietary inclusion, and how initiatives like fine dining nights transform the resident experience. Dinesh also discusses embracing technology; from compliance apps to procurement platforms, to improve quality, efficiency, and resident satisfaction.

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