Episode 1 - Meet Michael Hervis, VP of Revenue Expansion

13/05/2024 14 min

Listen "Episode 1 - Meet Michael Hervis, VP of Revenue Expansion"

Episode Synopsis

On this week's episode, Product Marketing Manager, Jessica Wisner, speaks with Michael Hervis, Symplast's new Vice President of Revenue Expansion. Filmed live during The Aesthetic Meeting in Vancouver, they speak about the intricacies of payment processing in an aesthetic practice, best practices to maximize collections, and what Michael's new role at Symplast will mean for the future of Symplast Payments. Their conversation includes:

The benefits of a integrated payment processing system with your EHR/PM solution
The importance of PCI compliance and encryption when saving a credit card to file
How to mitigate the risk of chargebacks
Best practices for taking deposit for online appointment requests
How Michael's role will help Symplast client's expand their revenue and become more profitable while enhancing patient care

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