In this episode, Roy Samuelson interviews Serena Gilbert, a quality control expert in audio description (AD). Serena explains her passion for AD and how it equalizes the viewing experience for visually impaired individuals, allowing them to engage in water cooler conversations and enjoy shows alongside sighted friends and family. Roy and Serena discuss the importance of quality control in AD, emphasizing the need for communication, understanding of context, and the involvement of blind professionals in the process. Serena shares her journey into the field, the collaborative nature of her work, and the recognition she received for quality control on high-profile titles such as 'The Last of Us.' The discussion highlights the critical role of quality control in ensuring that AD tracks are accurate, culturally appropriate, and enhance the overall viewing experience.

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