From early admin roles to senior strategic support and entrepreneurship, Kiara Filardi has built a career defined by initiative, influence, and impact. In this conversation, Kiara shares how adopting a business partner mindset elevates the EA role, why mentorship is a career multiplier, and the habits that keep you steady when priorities move at pace. We also explore her vision for AIOP NSW and how community accelerates professional growth.In this episode, you’ll learnHow Kiara navigated her career from EA to founder, and what truly prepared her to build Urge.ConciergePractical ways EAs operate as strategic business partners (beyond the traditional remit)The skills that matter at senior level: influence, commercial thinking, systems, and calm under pressureWhy mentorship changes careers, and how to find (and work with) the right mentorStaying effective in high-pressure environments: resets, rituals, and run-of-show systemsKiara’s plans as AIOP NSW Division President to support and connect the communityWhere the EA profession is heading next, and the mindset shifts to get aheadLove the episode? Follow/subscribe, leave a quick rating, and share it with an admin who’d benefit.Easy Links:Connect with Kiara Filardi on LinkedIn here: https://www.linkedin.com/in/kiara-filardi-b4bb147b/ Join the Australian Institute of Office Professionals (AIOP) community and learn more about the institute here: https://aiop.com.au Join us at the Admin Avenues Conference: https://www.eventcreate.com/e/adminavenuesconference Then join us for a night of celebrating at the 2025 AIOP Awards after the conference: https://www.eventcreate.com/e/the-2025-aiop-awards-gala-dinner 

Ver todos los episodios