Joining us this week is Diana McLain Smith, co-founder of Action Design, author, and Partner at the Monitor Group. Diana's work delves into the complex dynamics of strategic choice and change within organizations, with a particular focus on human behavior. Together, Jeff and Diana explore the impact and causes of fear-driven engagement in news, media, and politics, uncovering the deeper truths behind polarization, extremes, and the erosion of choice. Diana shares her insights on how we can harness conflict productively and foster creativity by learning to disagree in ways that propel us forward, especially among the increasingly divided media, economic, and social landscape of today.The Social Impact Leader Podcast explores the ambitious world of change-makers through interviews with pioneers in business, sports, activism, and entertainment. Hosted by Jeff Shinabarger, founder of Plywood People - get curious about the balance between empathy and productivity. Whether you’re an entrepreneur, nonprofit leader, or simply curious about making a difference, this podcast will be your guide. Follow: instagram.com/socialimpactleadersocialimpactleader.comFollow: instagram.com/plywoodpeopleplywoodpeople.comMore on Diana McLain Smith and her work: https://actiondesign.com/about/people/smithThis Podcast is brought to you by WABE, part of the NPR Network.wabe.org/podcastsEdited By: DJ OP DiggyProduced By: LaTasha BrownMusic By: DJ OP DiggySee omnystudio.com/listener for privacy information.

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