To kick off season 2 of The Retail Wave Makers, Nadine Heubel hosts Marcos Zobel, who is the Sales Director, Travel Retail and Cruises Americas, at Victorinox. Marcos joins Nadine as the first vendor on The Retail Wave Makers and shares with the listeners the history of Victorinox and their growth in the cruise industry - as well as the brands plans across the cruise channel in coming years.Nadine and Marcos discuss how to connect with the guests on board and how products can become part of the guest experience on board, creating memories & developing a relationship with a customer whilst they are on their cruise.

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