In a world obsessed with automation and efficiency, there’s one leadership skill AI will never replicate: the ability to build meaningful human connections.In this episode, we sit down with Trina Boos, Founder and CEO of Boost Academy of Excellence, to explore why workplace etiquette, emotional intelligence, and communication are more critical than ever in today’s hybrid and AI-driven world. Drawing from her extensive experience in marketing, digital, and creative industries — as well as her leadership roles at Boost Agents and Ad Lounge — Trina shares practical insights on developing professional presence, fostering trust, and navigating generational differences in the workplace.We dive into the “Others Focused” framework, the growing knowledge transfer gap, and how leaders can bridge the divide between generations while staying authentic and adaptable.If you’ve ever wondered what truly sets great leaders apart — or how to future-proof your career against AI — this episode offers thoughtful, actionable answers.Chapters0:00 - Intro2:13 - The knowledge transfer gap, impact of COVID and remote work8:03 - The anxious generation - advice for young leaders10:50 - The Others Focused framework13:22 - Challenges leaders are facing today17:37 - Generational gap in the workforce, adapting to different needs27:18 - Importance of communication and flexibility28:22 - AI-proof advantages, workplace etiquette, and human connection34:40 - Getting comfortable with networking and talking with others40:19 - What’s next for TrinaVisit Trina’s website - www.boostacademyofexcellence.comCheck out Trina’s podcast- https://boostacademyofexcellence.com/podcast/Connect with Trina - https://ca.linkedin.com/in/trinaboosHosted by Hilda Gan - ca.linkedin.com/in/hildagan Visit us at - peoplebrightconsulting.comFollow usLinkedIn - www.linkedin.com/company/pplbrightTwitter - twitter.com/pplbright Facebook - www.facebook.com/pplbrightInstagram - www.instagram.com/pplbright/ Hilda Gan is a sought-after expert on effective HR strategies, work culture enhancement, and employee engagement. Unique among HR consultants, Hilda combines over 25 years of HR expertise with business acumen and business owner experience.People Bright Consulting is an award-winning HR Management Consulting firm that helps leaders of companies build the foundations for successful hiring, healthy and inclusive work culture, and engaged staff. It starts with listening to our clients and finding pragmatic customized business solutions to HR problems.#WorkplaceEtiquette #LeadershipDevelopment #WorkCulture #Networking

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