Luxury retail, where tradition meets innovation (with Laetitia Roche-Grenet)

22/12/2022 31 min

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Episode Synopsis

On this episode of RETALES, from retailers to retailers, luxury retail is the guest of the show. Our host and CRO at Orquest, Adara González, chats with Laetitia Roche-Grenet, Open Innovation Director at LVMH, the leading group in this industry. They discuss the specificities of this industry such as the meaning of personalization of the luxury retail experience or the relevance of finding the middle ground between innovation and tradition.