In this episode of RebelCell, Krista Glantschnig hosts Sara Jones, a powerhouse in global solutions consulting and pre-sales, known for transforming teams and driving significant business growth. Sara introduces the groundbreaking role of Chief Solutions Officer, discussing its critical importance in today's SaaS landscape. She emphasizes the need for a seamless, customer-focused journey from initial contact through renewal and expansion, explaining how this role differs from traditional pre-sales leadership. Sara also shares insights on the political and organizational challenges of implementing this role, the evolving relationship between sales and pre-sales, and the transformative potential of AI tools in solution consulting. Tune in to learn how aligning pre-sales with the buyer's journey can elevate customer success and boost revenue.

Sara Jones

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