Episode 39: Part 6 of the 12 point philosophy: “A good solution is a hard to vary explanation”

19/07/2020 17 min

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Episode Synopsis

Today point #6 of our 12 point filosophy

Start from a question/ problem, not from an answer or half answer.

Most problems are unique, requiring new knowledge, they cannot be optimally solved with old knowledge

The main task for an organisation is to continuously grow it’s problem solving capacity (being able to solve more problems, more optimally, with more real cooperation)

The best solutions “emerge” in a process, they cannot be known/ controlled in advance, they are the ones that eventually resist criticism better than their alternatives

Knowledge cannot be poured into people, they need to work themselves on understanding it, through own ideas and criticism (and you “staying in the question”)

A good solution to a business problem needs to be a “hard to vary” explanation



A solution is an answer to a problem

The typical problem that is solved in organisations:

So the solution = all the things (knowledge, decisions, actions) that will get you as an organisation to the desired improvement ?

Why does the solution needs to be an explanation?

Because that may be complex and may result in unwanted outcomes if you don’t understand why some things will happen and not others

What is the criterion of “hard to vary”?

Why does it need to be hard to vary ?



The solution (explanation) you build is never infallible, can not be justified but only (continuously) error-corrected

Engagement is primarily driven by being able to solve relevant problems, with enough of your own input in the solution

Solving a relevant problem together ties people more closely together than their shared place in the organization or shared opinions

Real cooperation is when everyone (i) contributes beyond their role to a shared explanation for why& how to solve a problem and (ii) finds maximum alignment in the how and why of the explanation

Good solutions (evolved ideas), developed in cooperation, extend across& over roles/ functions/ layers. They cannot be clearly separated and reduced to the sum of distinctly separate inputs

Good knowledge/ engagement/ cooperation … all develop in a specific process of “learning in the action”. The process has 5 key drivers for the learning: real communication, transparency, autonomy, flow and group flow


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