SummaryIn this episode of the Put Them On A Glass Podcast, host James, also known as Ghost Set Killah, engages with Daniel and Natalie from Supreme Auto Glass. They discuss their experiences at Auto Glass Week, the importance of bilingual opportunities in the industry, and the dynamics of working as a couple in a competitive field. Daniel shares his passion for auto glass installation, emphasizing the significance of quality service and the grit required to succeed. The conversation also touches on the challenges of staying competitive in a changing market, the importance of understanding the 'why' behind their work, and their future aspirations within the auto glass community.TakeawaysDaniel and Natalie are passionate about their work in auto glass.Bilingual opportunities are essential for reaching a wider audience.Quality service is a key differentiator in the auto glass industry.The couple emphasizes the importance of loyalty in business relationships.Daniel aims to become the Auto Glass Safety Council President one day.They have not spent money on advertising, relying on referrals instead.The auto glass community is supportive and tight-knit.Understanding the technical aspects of auto glass is crucial for technicians.Daily operations can involve multiple installations and calibrations.They are focused on future training and certifications to enhance their skillsSound bites"There's always room for improvement.""The Auto Glass community has each other's back.""It's all about being loyal."Chapters00:00 Introduction to the Guests01:02 Experiences at Auto Glass Week03:54 Bilingual Demonstrations and Podcasting06:59 The Importance of Language in the Industry09:55 Working as a Couple in the Business11:47 Passion for Auto Glass Installation14:50 The Satisfaction of Solving Problems17:48 The Grit of the Hispanic Community20:52 The Importance of Skill and Knowledge23:49 Conclusion and Future Aspirations24:46 Understanding Calibration and Customer Education27:51 The Power of Quality Over Price30:43 Daily Operations and Efficiency in Auto Glass33:43 The Importance of Community and Networking40:34 Future Aspirations and Industry Contributions

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