When you need information badly, and no one around can help you, what do you do? For Fred Wiedenmann of Telos Tile in Cincinnati, Ohio, you get on social media and message people half way around the world. Having to overcome the fear of failure, working with slabs was forced on him by a customer that would not accept no for an answer. Hear how the customer worked with Fred, and how his team is happy to have been first in the market to adopt porcelain slabs as their specialty. The conversation was so thorough, we may just have to do a follow up since this episode is a little shorter than normal.

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