Ep 122: Defining eCommerce OS with Cian Wright, VP of Partnerships at Swap

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12/06/2024 32 min

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Episode Synopsis

We discuss why post purchases experiences are generally poor, the impact Amazon has had on consumer expectation, what it’s like to build a modern B2B SaaS roadmap, why eCommerce operating systems are important, taking incumbents like Global E and the power of a cool B2B brand.
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