I Want You to Delight Me: Iconic Customer Success Stories with Alex Booth

14/10/2024 1h 21min

                    I Want You to Delight Me: Iconic Customer Success Stories with Alex Booth

Listen " I Want You to Delight Me: Iconic Customer Success Stories with Alex Booth "

Episode Synopsis


When we spend money at a service, a product, or an establishment, we have a baseline expectation on how we are treated as a customer. 
However, we have certain experiences with companies that just blew us away. Swept us off our feet. Made us give 10 stars on a 5-star scale. And this is better than whirlwind romance, it’s lifetime customer loyalty brewing.
In this podcast episode, I hung out with Alex Booth, CEO and Founder of Huckleberry Consulting, a Customer Success Consulting firm, to discuss our favorite stories of exceptional customer experiences. 
Check out a few well-loved brands that you know about, and check out new ones that are ready to delight you. 
***
Alex Booth is the Founder of Huckleberry Consulting, a customer success consulting firm that helps fast-growth online businesses grow through better retention, loyalty, improved CS metrics, and customer-focused affiliate programs.
He also co-owns GetCSM.com, a high level Customer Success/ Client Success Recruitment firm that serves clients all over the world. GetCSM gives you access to talented CSMs for as low as $17/ an hour, fully managed and certified. 
Check out Alex’s best work on his Linkedin.
Or visit his website and CLAIM a free consult for how to make more money with your clients through improved customer success.

More episodes of the podcast None of Your Business