In this episode, Harman discusses the challenges of dealing with late payments and how it affects cash flow and overall business health. She outlines practical steps to improve debtor follow-ups, including sending friendly reminders, automating notifications, and making payment processes easier for clients. Harman shares a three-step plan to ensure timely payments without alienating clients and offers tips for handling tough debtors. The episode emphasises the importance of disciplined financial practices and provides actionable advice to boost cash flow and profit margins. 00:00 Introduction to Money First, CEO01:00 Chasing Cash, Not Clients01:19 The Pain of Late Payments02:11 Using Debt Collection as a Profit First Tool03:28 Creative Follow-Up Strategies05:17 Handling Tough Debtors06:10 Weekly Takeaway and Conclusion🎧 Thanks for listening to the Money First CEO Podcast!If this episode helped you move the needle, make sure to subscribe, leave a review, and share it with someone who needs to hear it. Link to expense review 🔗 Where to Find Harman:Website: www.blubookkeepers.com.auInstagram: @blubookkeepers Facebook: @blubookkeepersauTikTok: @profitwithharmanLinkedIn: Harman Johnston 📞 Ready to Take Control of Your Business Finances?Book a Free Discovery Call here 📩 Have a Question or Want to Be a Guest?Email me directly at: [email protected]

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