Listen "Episode 284: Service and Disruption"
Episode Synopsis
Netflix has replaced Blockbuster, Spotify replaced Apple, Uber replaced taxis, and it seems technology continues to disrupt old-school business models... Or does it? This Monday Morning, we discuss the biggest threat to any firm, and it just so happens, it is not technology. Yes, there are competitive robo-platforms, but instead of being threatened by them, we should simply respond by integrating technology into our own business model while focusing the majority of our energy on our time with clients. The value proposition of an advisor is embedded tightly within his/her relationships to clients, and if an advisor can satisfy a client's technology needs while building deeper professional connections, they will remain ahead of the curve. To maintain or grow market share, one must find the solution that is completely client-centric, and not doing so is the biggest threat to any business. Resources: - Alberto Brea: https://www.linkedin.com/pulse/amazon-did-kill-retail-industry-alberto-brea
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