550 - Chris Teasdale on Frustration & Mistrust Regarding Automated Customer Service

Modern Mindset
15/09/2025 22 min Temporada 1 Episodio 550
550 - Chris Teasdale on Frustration & Mistrust Regarding Automated Customer Service

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Episode Synopsis

Etholle Davies fills in for Daniel Clewlow & Rory McGowan to speak to Chris Teasdale from Handelsbanken. They've conducted some new research regarding frustration and mistrust regarding automated customer service. In fact, a significant majority says they want the human touch back. https://www.handelsbanken.co.uk/en/

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