New Managers often have a habit of talking too much.  A lot of this is due to feelings of insecurity in their new position.  They often feel they need to show they are “in charge” by dominating the conversation – especially with their staffs.  This is a mistake  In this episode we will explain why and how to use silence – that is, simply talking less.  We will also discuss the opposite problem: When staff, unsure of how to deal with a new manager use silence as a defense – afraid to speak any more than necessary.  We will cover how a good manager deals with both types of silence

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