Far too often, Managers think that “customer service” refers only to services provided to the general public or others outside of the company.  As we have discussed in previous episodes, every department, in every company, serves customers. Whoever uses what your department provides is your customer and how well, or poorly, you service their needs will determine how your department – and you – are perceived and valued within your company.  In this episode, we’ll discuss how to provide the best possible customer service regardless of who your customers are.

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