Tune into the Level Up Claims Podcast where Galen Hair chats with Erica Caviness, a seasoned business coach who shares her journey from a law firm case manager to launching her own company, Thrive Concepts. Discover the power of mentorship, the importance of leadership, process documentation, and data tracking in business success. Erica's insights will leave you inspired to stay curious and intentional in all you do. Perfect for anyone eager to grow their business or personal potential!   Highlights The challenge of running a business as an attorney. Transition from law aspirations to coaching. Moving into the coaching industry from legal beginnings. Coaching medical professionals: Challenges and insights. Role of a coach: External perspective benefits. Discovery: Coaches need coaches too. Essentials in law firm operations: Leadership. Documented processes for growth. Data tracking: Importance and methods. Creating intentional business relationships. Significance of personalizing client interactions.   Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com [email protected] https://levelupclaim.com/ Connect with Erica Caviness https://thriveconcepts.org/about/ 

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