ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Just One CS Thing - Reinvent your QBRs with Sangita Ray"
Episode Synopsis
The value and purpose of Quarterly Business Reviews has been under scrutiny lately in Customer Success circles. Sangita, my guest today, explains her experience and approach to these strategic customer meetings. She is passionate that they are still relevant and indeed has an example where they have transformed a client relationship and have helped to significantly grow revenues.
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