In the end, what matters is making a positive difference in the lives of those we lead. People may forget what we say or do, but they will most likely never forget how we made them feel. As leaders heavy is the crown. Purpose to be better than we were yesterday, and always remember this, progress over perfection.   How do leaders Connect, and lead with empathy?  Common Ground: Keep it Simple: Appeal to and Capture people’s interests: Stay Authentic in all your relationships.  
This episode is also available as a blog post: http://journaloftheincompleteleader.com/2021/10/16/on-communicating-and-leading-with-empathy-during-change/

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