Did you know troubleshooting is a skill? Because it is a skill, we can develop it. Also, it can be a lot like a game of Chutes and Ladders! You roll the dice and sometimes you get to the right place and climb a ladder, make progress, and sometimes you find yourself in an uh-oh moment, realize you’ve been wrong and slide down a Chute and have to go back to the beginning or to an earlier starting point.The four phases of Troubleshooting are:Start with what you know.Move forward one square at a time.If you slide, start over.Get to the Finish Line!The book is available! Here to Lead: Mastering the Art of Leadership In Order to Execute Strategy, Advance Change, and Drive Results is available in paperback, ebook and audio. You can purchase on Amazon or Barnes & Noble Online. Visit www.kellybargabos.com to listen to all past episodes and/or connect with Kelly.

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