Chapter 19: People and Skills for Personalization

04/06/2024 20 min Temporada 1 Episodio 39
Chapter 19: People and Skills for Personalization

Listen "Chapter 19: People and Skills for Personalization"

Episode Synopsis

This episode of the 'Hello $FirstName' podcast consists of an audio book chapter, namely Chapter 19: People and Skills for Personalization
CHAPTER 19: PEOPLE AND SKILLS FOR PERSONALIZATION
















Enter the marketing technologist
How about the creative skills?
How the 5M model applies to personalization
Applying these skills to the Pyramid of Personalization
Shifts in focus
Shifts in composition
Shifts in operating model
Size matters
Insourcing vs outsourcing
Maturity levels for people and skills

















The full book is available in print and kindle and can be bought here.
(or your local amazon...)
An abstract of the book can be downloaded here.
All models and illustrations from the book can be downloaded here.

More episodes of the podcast ’Hello $FirstName’ - marketing experts discussing the topic of personalization