Listen to this episode of Happy Teams to discover how Edinburgh-based Lane Media achieves exceptional employee retention and workplace satisfaction that exceed industry standards. 
 
In this episode, Managing Director Barry shares the agency's strategies for maintaining 10+ year employee tenures, including radical transparency in business operations, flexible work arrangements, and innovative team-building approaches.
 
Learn how this Best Workplace Award-winning agency implements practical initiatives like their "80/20 leadership model," where 20% of time is dedicated to peer learning with other agency owners. Barry reveals their unique approach to performance management, using tools like Clockify for balanced client profitability while avoiding micromanagement.
 
The conversation explores Lane Media's recent B Corp certification journey, their integrated agency model, and how they've revolutionised their workplace policies around maternity, bereavement, and well-being. Discover practical insights about hybrid work culture, office design for collaboration, and building authentic team relationships in a marketing agency environment.
 
Perfect for agency owners, HR professionals, and business leaders interested in employee retention, agency management, workplace culture, and sustainable business practices in the creative industry. Join us for actionable insights on creating a workplace where talent thrives for decades.
 

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