Episode 86: Bonus Episode Michael & Mark Break Down Their Super Service Principles

02/07/2021 18 min Temporada 4 Episodio 36
Episode 86: Bonus Episode Michael & Mark Break Down Their Super Service Principles

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Episode Synopsis

Mark and Michael are back with another bonus episode of the season...In this bonus episode, we share our insights on how to create an exceptional service for your client, while keeping your team involved in the process.  In this episode, Mark and Michael talk about: The super service principle The pyramid framework  The keys to exceeding your customers' experience      

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