What happens when a client refuses to thank your team for exceptional work? Marketing CEO Paige Arnof-Fenn walked away from a six-figure contract—and never looked back. In episode 196 of Gratitude Geek Podcast, Paige shares the jaw-dropping story of firing a client who wouldn't say two simple words: "thank you." As CEO of Mavens & Moguls, working with clients like Microsoft, Virgin, and The New York Times, Paige has built her entire business philosophy around one core principle: "I talked about having a no jerks policy both internally and externally. I didn't want team members who were a pain in the butt and I didn't want to work for clients who were jerks either." But this conversation goes far beyond that pivotal moment. We explore what real success looks like after 40 (spoiler: it's not your bank account), how Paige's journey from Wall Street banker to Harvard MBA to accidental entrepreneur taught her that careers only make sense looking backward, and why your online presence can make or break your business in 2025. You'll discover the fascinating evolution of market research from 12-month focus groups at Procter & Gamble to same-day customer feedback loops at startups, the hidden insights from a teenage focus group that changed how P&G understood its customers, and how "Mavens & Moguls" went from placeholder name to unforgettable brand through smart market research. Paige breaks down practical strategies including newsjacking on a budget, why micro-influencers matter more than celebrities for small businesses, the marketing fundamentals that still deliver results, and how to build authentic influence that creates win-win partnerships. This episode is for women solopreneurs over 40 who are ready to build businesses on their own terms—where gratitude matters, values aren't negotiable, and success means having the freedom to live the life you actually want. Connect with P 🌐 Website:  https://www.mavensandmoguls.com 🖇️ LinkedIn:  https://www.linkedin.com/in/paigearnoffenn/ 📝 Show Notes: https://kandasrodarte.com/196  === Love the show? Subscribe, rate, review, comment & share! Join the Gratitude Geek community and stay updated with exclusive content, behind-the-scenes insights, and more. Sign up for our email list here:  http://kandasrodarte.com/subscribe  Support Gratitude Geek Podcast  At Gratitude Geek, we aim to spread gratitude, sow seeds of appreciation, and harvest a bounty of generosity and kindness. As a listener, reader, and subscriber, you are part of this mission, and we are honored to have your support. If possible, please help finance the show: http://kandasrodarte.com/support Affiliate Disclosure: Some links in the show notes may be affiliate links, which means I may earn a small commission at no extra cost to you. Thank you for supporting the show! Gratitude Geek is part of the Podmatch Network.  Learn how Podmatch can help you grow your visibility:  http://kandasrodarte.com/podmatch   

Ver todos los episodios