Columbo Closing

16/01/2021 10 min Temporada 2 Episodio 16
Columbo Closing

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Episode Synopsis

The Columbo Close is used when the client expressed disinterest in purchasing the product.  You don’t want to be a typical pushing salesperson and you sense  your decision maker is a bit skiddish so you may want to put them at ease.  Say goodbye so that the client thinks the sales call is over, then they drop their guard and the sales call is saved.  How did Peter Faulk do this?