When should you manage the tension instead of solving the problem?

01/08/2023 4 min
When should you manage the tension instead of solving the problem?

Listen "When should you manage the tension instead of solving the problem?"

Episode Synopsis

Some issues come up in your agency, and you have a discussion, make a decision, and never have to talk about it again.  But with other issues, the discussion keeps going around and around. Or you make a decision, but folks are always finding ways to make exceptions.  That's a sign that we've found a tension to manage instead of a problem to solve.