The Fitness Industry’s Hospitality Crisis

29/07/2025 19 min Temporada 1 Episodio 5

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Episode Synopsis

We’ve anonymously visited over 400 gyms around the globe. From our data, it’s clear that the fitness industry needs to improve its level of service and hospitality so we can impact more people.In this episode, hosts Matt Lavender and Jack Thomas explore what good hospitality means and how gyms and studios can start using some tried and tested techniques from hotels and restaurants.THANK YOU TO OUR SPONSORSHapana, our preferred gym softwarehttps://www.hapana.com/Ezypay, our preferred subscription and payment solutionhttps://www.ezypay.com/SIGN UP TO OUR NEWSLETTERhttps://thefitguide.com/subscribeCONNECT WITH THE FIT GUIDELinkedIn: https://www.linkedin.com/company/wearethefitguideInstagram: https://www.instagram.com/wearethefitguideWebsite: https://thefitguide.com/

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