Bonus Recording: Steve on CX Superheroes with Christopher Brooks

First Contact: Stories of the Call Center
14/10/2020 7 min Temporada 1 Episodio 13
Bonus Recording: Steve on CX Superheroes with Christopher Brooks

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Episode Synopsis

Last week, Steve had a talk with Christopher Brooks of the Customer Experience Superheroes podcast. The discussion covered a wide array of topics from technology adoption during the pandemic, to how businesses have adapted to service new modes of communication, to how the millennial group views communication, and to how Steve believes the world is built on a consumer-based approach to relations. All extremely fun - so let's listen in!

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