The Silent Killer in Mortgage Lending: How Application Abandonment Is Costing You Millions | Tim Nguyen

19/11/2025 15 min

Listen "The Silent Killer in Mortgage Lending: How Application Abandonment Is Costing You Millions | Tim Nguyen"

Episode Synopsis

Is your mortgage business unknowingly bleeding revenue?In this powerful and eye-opening episode of the Fintech Hunting Podcast, host Michael Hammond sits down with returning guest Tim Nguyen, CEO and founder of BeSmartee, to uncover one of the most overlooked—and costly—problems in mortgage lending: application abandonment.Why are 30–40% of borrowers starting but never submitting applications?What’s the ROI of fixing just 10% of your funnel?Is your point-of-sale (POS) platform silently working against you?Tim shares practical, actionable insights on how lenders can stop leaving money on the table—without increasing ad spend or adding staff. From tracking application submission ratios to improving digital workflows and using AI to increase conversions, this episode delivers high-impact strategies you can implement immediately.Key Takeaways:The number one metric every lender must trackHow to identify conversion drop-offs and fix themWhy your current tech stack may be sabotaging growthWhat commercial lending can teach the mortgage world about efficiencyWhat’s next in AI-powered lending from BeSmarteeWhether you’re a lender, loan officer, fintech vendor, or executive, this episode will challenge your assumptions and offer fresh perspectives on driving digital efficiency and profitability.

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