Episode 9: From Retail Chaos to Real Talk: Friendship, Gen X Humor & Customer Service Tales

23/10/2025 1h 4min

Listen "Episode 9: From Retail Chaos to Real Talk: Friendship, Gen X Humor & Customer Service Tales"

Episode Synopsis

In this episode of the Everyday with K podcast, host Katherine welcomes Mandy Steinhauer for a candid conversation about their long-standing friendship, experiences in retail and hospitality, and the importance of tough love. They discuss their beer preferences, the value of working in customer service, and how technology has changed communication. The episode is filled with humorous anecdotes from their retail days, including unexpected encounters and the lessons learned from working in the industry. In this engaging conversation, Kat Valleau and Mandy explore the impact of the internet on critical thinking, generational differences, and the challenges of modern parenting. They discuss the unique experiences of Gen X, the consequences of over-correction in parenting, and the evolving communication styles influenced by pop culture. The dialogue also includes light-hearted segments with fun questions about transportation dreams and celebrity punch lists, culminating in valuable advice for younger generations.

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