McDonald’s McPizza Misfire: A Cautionary Tale in Breaking Brand DNA

10/07/2025 1 min
McDonald’s McPizza Misfire: A Cautionary Tale in Breaking Brand DNA

Listen "McDonald’s McPizza Misfire: A Cautionary Tale in Breaking Brand DNA"

Episode Synopsis

McDonald's McPizza Fail Takeaways:Kitchen Slowdown: McPizza disrupted the flow by taking over 10 minutes to prepare, which went against the fast service people expect from McDonald’s.Product mismatch: Tasted “bland” and “forgettable,” akin to mass‑market frozen pizza, according to reviews.Brand dilution: Customers expected speed, value, and consistency. Introducing high price ($6–$9) and long wait broke trust.In 1989, McDonald’s decided to take on pizza, with the idea of getting more families in the door during dinner hours.At the time, McDonald’s held 40% of the $48 billion burger market but wanted a slice of the fast-growing pizza business.With pizza sales climbing 10% annually, the company set its sights on turning dinner into its next big win.By the early '90s, the McPizza was served in over 500 U.S. branches, aiming to compete with the big pizza chains.But by the late ’90s, it was quietly dropped.Today, only the world's biggest McDonald’s, the one in Orlando, still serves it, more as a novelty than a revival.

More episodes of the podcast DesignRush Podcast